General Skills Training & Courses

INFLUENCING AND MOTIVATION: 4 hrs  Learn how to influence and motivate colleagues at all levels: managing your impact – creating that ‘first impression’; body language, voice and vocabulary; inner dialogues.    

MANAGE YOURSELF!: 4 hrs  Aims to give managers and prospective/new managers the skills and confidence to manage effectively – develops skills such as effective communication, assertiveness, stress management, decision-making and time management.      

MANAGING STAFF PERFORMANCE:  4 hrs  How to provide an efficient and supportive working environment for the benefit of your staff & clients. Management styles & their impact on staff; principles of motivation, involvement and delegation;

Find out more Managing Staff Performance Training

PRESENTATION SKILLS: 4 hrs  Learn to plan, prepare and present confidently to a group in a logical, systematic manner: identify target audience; what you need to say; resources, visual aids and handouts; dealing with nerves;

Find out more Presentation Skills Training

PROBLEM SOLVING: 4 hrs  How to identify problems and implement solutions, damage-limitation and firefighting, anticipating problems before they create difficulties, people/work methods/environment, creating communication pathways, managing the changes.      

PROMOTING A WORK/LIFE BALANCE: 3 hrs  How to identify trends within the workplace and recognise signs of people experiencing difficulties; strategies to help them including ‘open door’ policy, counselling and mentoring.        

RECRUITMENT AND SELECTION:  3 hrs (min)   Identify the range of HR procedures available, the principles of effective recruitment & organisational policies to promote fair selection, legislation, specifying people & job requirements, screening applications, preparing for

Find out more Recruitment and Selection Training

STAFF DEVELOPMENT: 4 hrs  Develop teams and individuals to enable them to maximise potential. The organisational policies supporting training & development; team development strategies; identifying training needs; individual learning; assessing progress.        

SUPERVISION: 3 hrs  The process of supervision and its advantages for both staff and clients.