Mandatory Care Courses

Mandatory care courses run to skills for care/CQC standards for new staff and refreshers

Groups of around 15 are ideal, but we can accommodate up to 20 on the non-practical courses (ie First Aid and Moving & Handling are restricted to 15 attendees).

Given prior notice, we can incorporate specific information –eg from your Policies and Procedures, or we can highlight particular topics your staff may need additional help with.  This is normally included in the cost, but we reserve the right to charge an additional fee should there be considerable extra work: this would always be agreed with you in advance. We keep all course content fully up to date with industry legal requirements and best practice.

COMMUNICATION SKILLS:

3 hrs  Improve the quality of communication between staff and client: we look at the mechanics of communication and the skills required, and discuss barriers to communication.

DEMENTIA:

3 hrs Aims to increase awareness of Dementia and how to care for clients diagnosed with it. We look at the types of Dementia and their causes, including basic description of the brain, and the treatment and care of sufferers.

DEMENTIA: initiating short activities to benefit clients with dementia:

3 hrs An overview of the communication abilities of dementia sufferers, practical strategies for engaging with the client, overcoming problems and tips for coping, including short activities to stimulate and entertain based around reminiscence and sensory therapy.  An essential part of Person Centred Care, and a good resource for both care staff and relatives/carers.

(NB both Dementia workshops can be run together as a one-day workshop for any ability level)

EQUALITY & DIVERSITY:

3 hrs Increase understanding of the importance of equality and diversity, including a look at the legalities, working with others, and giving care.

FIRE SAFETY AWARENESS:

3 hrs Imparts a better understanding of their duties if a fire occurs. We define Fire and how it occurs, the transfer of heat, different classifications of fire, how they can be extinguished, tackling the Fire, and types of Fire Extinguishers

FIRST AID AWARENESS:

3½ hrs with Resuscitation, or 1 Day for Emergency First Aid/Appointed Person. Basic First Aid – 3 hrs.  Promote life, limit the worsening of the condition & promote recovery. Essentials covered include 5 Point Action Plan, AMEGR & DRABC, Choking, Asthma, Shock, Anaphylaxis, Fainting, Hyperventilation, Bleeding, Angina, Heart Attack, Head Injuries, Stroke, Epilepsy, Poisons, Burns & Scalds, Fractures & Sprains, Hypoglycaemia, Recovery Position and Resuscitation (optional).

FLUIDS & NUTRITION:

3 hrs Importance of nutrition in maintaining functional capacity & quality of life: achieving a balanced diet; fluid intake; chronic illness and specific nutritional needs

FOOD HYGIENE:

3 hrs, or 1 day for RSPH Examination.  Sound knowledge of food hygiene & safety regulations, control food risks, contamination,  signs and symptoms, hazards and prevention.

HEALTH AND SAFETY:

3 hrs  The purpose & content of the Health & Safety at Work Act; Employer’s & Employee’s Duties; EEC Regulations; COSHH and RIDDOR, define a Risk & Hazard

INFECTION CONTROL:

3 hrs  Definition, routes of transmission, signs and symptoms of various infective disorders, the laws: RIDDOR, COSHH, Health & Safety at Work Act, Food Hygiene Regulations, Personal Protective Equipment, Immunization, Universal Precautions and Hand Hygiene Procedures.

MANAGING DIFFICULT BEHAVIOUR IN THE CARE ENVIRONMENT:

3 hrs Helps staff understand the dynamics of behaviour and improves their management of challenging behaviour. We define Behaviour and its power, look at the attitudes, values and beliefs which determine behaviour. We look at effective Communication, causes of Difficult Behaviour and methods of approach.

MEDICATION MANAGEMENT:

3 hrs     Aims to enable care staff to administer medication effectively and safely.  We define Drugs, and look at Prescription and Drug Categories, guidelines for self-medication, their ordering, storage, administration & disposal, and what to do when errors are made.

MENTAL HEALTH AWARENESS:

3 hrs  Definitions, Effects, Types & Symptoms, Diagnosis, Medical treatment, Care

MENTAL CAPACITY ACT & DoLs: AN INTRODUCTION:

3 hrs  Looks at key principles of decision making on others’ behalf, the difference between restriction and deprivation of liberty, the legal framework, safeguards surrounding substitute decision making, and legal responsibilities for relatives’ best interests.

MOVING & HANDLING:

New Staff – 6 hrs Refresher – 3½ hrs without or 4 hrs with the use of hoist.  2½ hrs for all other staff.  Causes of back pain, anatomy, principles of safe lifting, Manual Handling Regulations, high risk problems, Risk Assessment, and, for care staff, practice of various manoeuvres and use of equipment (Hoist available at a small additional charge)

PERSON CENTRED CARE/ CARE PLANNING:

3 hrs  Why, How to formulate a care plan, Types of Assessments, What to include, Problem identifying, setting Goals, Actions & Reviewing

RECORD KEEPING/HANDLING INFORMATION:

3 hrs  Purpose, how, types of records & how to carry out effective recording and reporting.

SAFEGUARDING/ADULTS AT RISK/ABUSE AWARENESS:

3 hrs  An essential course to protect interests of vulnerable adults. Definition, types, who is abused, by whom & where, the Duty of Care and legal protection, signs & symptoms, what to do & how to prevent abuse occurring.